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Refund, Return and Shipping Policy

Clear all-sales-final terms with fair procedures for damaged, defective, incorrect, delayed, or missing items.

Last Revised October 10, 2025

On This Page

Royaltee By Reese LLC values clarity, professionalism, and your trust. This page explains the policies that apply when you visit our website, shop online, communicate with us, or reserve salon services.

01

All Sales Are Final

All online product sales are final. Returns, exchanges, and refunds are not provided for buyer’s remorse, preference, sensitivity, ordering errors, duplicate orders, or failure to review product information, subject to nonwaivable rights.

02

Damaged, Defective, or Incorrect Items

Contact us within three calendar days after delivery with your order number, description, photographs of the item, and packaging.

03

Order Changes and Cancellations

Orders begin processing promptly, so changes or cancellations cannot be guaranteed. Contact us immediately if an error is discovered.

04

Processing and Delivery

Estimates, shipping methods, charges, and delivery windows appear at checkout. Estimates are not guaranteed delivery dates.

05

Addresses and Returned Packages

Customers are responsible for a complete deliverable address. Additional charges may apply when a package is returned because of an incorrect address, refusal, or failure to claim it.

06

Missing or Stolen Packages

When tracking shows delivery, check the property, household members, neighbors, and carrier. Replacement after confirmed delivery is not guaranteed except where required by law.

07

Contact Royaltee By Reese

Questions about this policy are welcome. Contact Royaltee By Reese LLC at hello@royalteebyreese.com or 479-616-9858. Please do not send payment card details or other highly sensitive information by email.